Head Office
Level 13, 83 Mount Street
North Sydney NSW 2060
Mailing Address
PO Box 835
North Sydney NSW 2060
Richmond Partners Pty Ltd trading as Birling Wealth Management (ABN 52 618 678 096 | AFSL 504220)

Making a complaint

While we endeavour to provide you with the best advice and service at all times, if you are not satisfied with our services then we encourage you to contact us. Please call us or put your complaint in writing to our office at

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers. You can contact AFCA on:

Phone:  1800 931 678
Mail:    Australian Financial Complaints Authority
GPO Box 3 Melbourne VIC 3001